The General Contract Conditions that are presented below apply to the selling of all MGWINES GROUP products, with tax designation MGWINES GROUP with CIF: B54811070, address at C/ de los Reyes Católicos, Nº 31 03001 Alicante, located on the website www.mgwinesgroup.com for clients, users or other recipients, who can be delivered orders nationally and internationally.
All purchases made through the website www.mgwinesgroup.com are considered a long distance settled contract, and necessarily implies the acceptance, without any restrictions on their part, according to the General Conditions of Sale. This contract shall be governed by Law 7/1998 of April 13 on General Contract Conditions since an electronic contract is considered a contract of adhesion. The enforcement regime for electronic sales such as those made by this contract, resulting from Article 38 and subsequent articles thereof, called “distance selling” of Law 7/1996 of 15 January 1996 Regulating the Retail Trade.
The personal data that the user voluntarily provides when signing up as a client of MGWINES GROUP’s Web will be included and processed in a file that is under the responsibility of MGWINES GROUP with CIF: B54811070, address C/de los Reyes Católicos, Nº 31 03001 Alicante, for the purposes of managing the user’s orders and participation in actions on the website (sweepstakes, contests, sending gifts, etc.), to inform them on upcoming promotional activities by any means (including e-mail and SMS) and adapt our offers to their preferences and needs from the study and segmentation of the personal and commercial information in our files, including through specifically targeted surveys, always to expand and improve the quality of products and services. If in the future you want to revoke this consent or you want to access, rectify, oppose or cancel the personal data provided, please send an e-mail to: firstname.lastname@example.org (O.L. 15/1999 of 13 December on the Protection of Personal Data).
The interested party consents expressly and explicitly that the personal data of partners (name, shipping address, etc.) can be transferred only for the purpose of reporting future promotional activities within the sector of retail items and details, as well as other companies related to our activities and promotions (within sectors of leisure, travel, food, telecommunications, culture and services) that will collaborate now or in the future in activities or promotional campaigns developed by MGWINES GROUP. Refusal to consent to the disclosure of the partner’s personal data implies that the registration request cannot be granted, since that communication is necessary for the customer to benefit from all the advantages that MGWINES GROUP offers.
Images and product availability
The images illustrating the products have been provided by our suppliers, and we have paid special attention in removing any error. However, if you were to detect any error, please notify us so we can correct it as soon as possible for the benefit of all users. Likewise, we recommend that if you buy any product from this website, make sure that the product name is the one you want.
MGWINES GROUP does not guarantee the product will be available at the moment of purchase, regardless of receiving a confirmation order email. In the event that the purchased product is not in available when the order is placed: as long as the user does not want to add or change the product, we will refund the user with the integral amount of the unavailable product.
Price list and payment conditions
MGWINES GROUP offers you the opportunity to pay with credit card, Paypal or by bank transfer. All payment methods offer maximum security. The bank entity has the necessary security means to identify possible errors from data provided when paying with a credit card
MGWINES GROUP reserves the right to ask the user for a copy by fax or email of the credit card used for the purchase and an ID document (ID card, passport…), to verify the information provided.
Delivery, cancellation and return policy
Products purchased by the user will be sent via the courier service used by MGWINES GROUP. When placing the order, both the name of the courier company and the costs associated with each order will appear when completing the purchase. Thus, the user’s delivery data must be notified to the courier company for a proper delivery. The transfer, communication and use of such data is only for arranging the delivery of the order placed on MGWINES GROUP’s website. The user will be responsible for paying all the expenses resulting from their incorrect entry of delivery data when placing the order.
The orders will be delivered to the address designated by the purchaser in the order form. MGWINES GROUP will not be held liable if a delivery cannot be made as a result of the information provided by the user in the order form, for this purpose, being inaccurate or false. As well as, in the event that the delivery cannot be made for reasons beyond the control of the courier company designated for this purpose, or in the absence of the recipient. The order will be delivered in the shortest possible time and, in any case, always within thirty (30) calendar days from the date of order confirmation.
Delivery days are always calculated on the basis of working days, via a courier agency and different for each province and/or country. Orders will be delivered from Monday to Friday (except holidays). These days are clearly included on the product card along with any store option, and during the entire purchase process. Any order purchased after 12 pm (Peninsular Spain Time), you will have to add another working day to the calculated delivery dates.
Orders can be cancelled free of charge until that sending is in effect. If we receive notice of cancellation once the package has already been sent, a return will contemplated. After receiving the product, you have up to 7 days to return it. Delivery charges are borne by the customer. The amount of the product will be returned integral, provided that MGWINES GROUP has previously received the returned product in perfect conditions.
Excluded from the aforementioned are returns arising from MGWINES GROUP’s error or a defective product. In this case, MGWINES GROUP agrees to exchange the defective product provided there is availability thereof. They will also be responsible for the return delivery charges and courier service. In the event that an exchange cannot be made, the integral amount will be refunded. To put into effect a return, please contact us by phone at 965 928 857 or via email to email@example.com.
(faltan gastos de envío)
Price and validity date of the offers
The prices specified below each product are totals (VAT included) and you only have to add delivery charges for each destination and transport option chosen, which is specified in this section of the website. Prices appear in euros. Prices and conditions shown are valid at all times, and have effect only in open session. Clearly specified in the order confirmation information, prior to the buyer accepting the transaction, are the prices of each of the selected items, the total delivery charges that will apply to the operation, and the promotions or discounts that may be applicable. When ordering through the website, you will an email in your inbox with all order data you’ve previously done on the website.
Nullity and invalidity of the clauses
If any clause should be declared totally or partially null or invalid in these Purchase Terms and Conditions, such nullity or invalidity will only affect that provision or part thereof that is null or invalid, prevailing these Purchase Terms and Conditions in all the rest and not including that total or partial provision.
Information and Queries
For any information about your order or about the characteristics of the products and services we offer, or if you want to notify any incident or complaint, just call us at Customer Service 965 928 857, write to info@ mgwinesgroup, or by post mail, to the registered office at the address: MGWINES GROUP C/ de los Reyes Católicos, nº 31 03001 Alicante.
Property Rights and Other Rights
Buyer acknowledges and agrees that the elements (including without limitation any copyright, patent, trademark, designs, pictures and source codes) that they can access are the exclusive property of MGWINES GROUP
Applicable Law and Forum
These General Terms and Conditions are governed by and interpreted in accordance with Spanish legislation in matters that are not expressly stated. The parties, expressly waiving any other jurisdiction that may apply, yield to, except in cases where it is not legally permitted, jurisdiction and competence of the Courts and Tribunals of the city of Alicante to resolve any issues that may arise in connection therewith.